Client Support You Can Count On
Once your website is up and running, it is tempting to think the process is over. But just as a new car will need routine maintenance and occasional repairs to continue optimum performance, so does your website. In some ways, your site is a “resume” for your legal practice – and like a resume, you will probably want to make changes as necessary. This is why, in the weeks, months, and years to follow, you will want access to a support and provisioning team that can swiftly – and reliably – handle any maintenance request that arises.
Unfortunately, many web development companies do not offer effective support services. Often, clients are sent to overseas teams, who may not understand the nature of your problem, or may take weeks to address it. NextClient understands how frustrating this process can be, and have designed a technical support department that will allow our clients to sidestep these obstacles.
Our support and provisioning staff are all based in-house, and work closely with our project management, design, and publication departments to ensure that every aspect of your site is working smoothly. Whether you would like to make a correction, amend an attorney bio, add a new video link, or update an image, our reliable support staff will quickly and effectively handle the request.